Final Notice!
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Today I wrote about education being a primary source for better
security
(Security
is broken when you leave it to end-users) over on
my
blog at DevExpress. To flesh out my argument a
little more, here's a postcard I received just recently.
No matter how I look at this, it has scam writ large all over it, even
on the front.
- The postage was paid for in Florida, but the company is in
Missouri.
- It has a big red band with "Final Notice" written on it. Funny
that I don't recall receiving any prior notice.
- The company name, "Dealers Warranty" is to make me think this is
part of the network of dealers for my car. Except I have two cars, of
two different makes.
- Nice random GUID-like customer number there. Maybe the "-07" means
July?
Turning to the back now. Man, it's looking bad for me. "Final" is all
over the place, in red again, and to make it more urgent, it mentions
48 hours and 20% discount. Twice. There's a special code too! Oh, noes!
I'd better do something right now. Except...
- 48 hours from when exactly? There is no date. The postcard was
bulk mailed from Florida, taking, what, 3 or 4 days to arrive?
- Why do they want the VIN#? Surely they know, since they're part of
the dealer network? Can't they track it from my (random) customer
number?
- I've been pre-selected for this exclusive program, so you'd
imagine they'd know something about me, like
what I drive. Er, that
would be no.
- In short, there is absolutely no mention of the actual car the
final notice is all about. Zero, nada, zilch. As I mentioned I have
two, neither of which is anywhere near falling out of warranty. So
which car is this for again?
- And I'm supposed to phone at certain times, CST, Central Standard
Time. But it's summer and they're presumably in daylight savings time
now, aren't they? Why not just put CT? Or is the postcard so generic
they could post it in the winter?
So, all in all, this is one postcard I won't be replying to.
(More.)
UPDATE: These types of car warranty scam artists are
prone to phoning you as well. All you get is a recorded message with
"Press 1 to speak to an operator or 2 to be removed from the list". Yeah,
right. Dream on. The thing is, there is no list. These are robocalls from
some computer system. They don't know who they're calling because they're
just calling all numbers in rotation. In fact, they don't know if it's a
landline (we're on the Do Not Call list, but they don't have it and
wouldn't pay attention to it if they did) or a cell phone (that's illegal).
Here's a list of numbers from which I've been phoned about car warrenty
scams. I'd add to it as and when I get called. Since they're paying for
the call I generally listen to the entire message.
- 323 581 3046 (06-Aug)
- 805 985 4838 (11-Aug)
- 304 862 3407 (14-Aug)
- 843 248 9071 (15-Aug)
- 804 417 1862 (22-Aug)
- 207 674 2609 (29-Aug)